---
title: "Satisfied Customer Testimonials Colin The Plumber Rochester"
description: "At Colin The Plumber we believe that customer peace of mind is just as important as customer satisfaction."
url: "https://phelps.colintheplumberllc.com/guarantee/colin-the-plumber-reviews.html"
date: "2026-08-13T06:10:56+00:00"
language: "en-GB"
---

Colin The Plumber Testimonials

You can be sure of great service when you choose Colin The Plumber. Read from our other delighted customers below:

 [Jordan Coffed](https://phelps.colintheplumberllc.com/index.php?option=com_content&view=article&id=13854&catid=25)

John was incredibly helpful, fixed our kitchen sink issue quickly and efficiently, and pointed us in the right direction to remedy a few other issues. Thanks, John!

 [Mckenzie Kaiser](https://phelps.colintheplumberllc.com/index.php?option=com_content&view=article&id=13853&catid=25)

Mitch came to save the day (and our floors)! Fast, friendly, helped us and recommended next steps! THANK GOD FOR HIM! And Colin the Plumber!!!! Truly such a great group of people!

 [Jeanette](https://phelps.colintheplumberllc.com/index.php?option=com_content&view=article&id=13852&catid=25)

I can't say enough about the company and the professionalism of the staff. They have been a lifesaver for a botched job by another non-professional company!

 [Crystal Hernandez](https://phelps.colintheplumberllc.com/index.php?option=com_content&view=article&id=13851&catid=25)

It’s easy to make an appointment, and Mark was great. He was quick and honest with his assessment and had us back up in running in an hour. Thanks again!

 [Theresa Ehrlich](https://phelps.colintheplumberllc.com/index.php?option=com_content&view=article&id=13850&catid=25)

John DiTullio and Adam did thorough work, were prompt, and had incredible personalities. I will definitely use then again!

 [Listen Kristin](https://phelps.colintheplumberllc.com/index.php?option=com_content&view=article&id=13849&catid=25)

Very nice, professional and fast since I was in a rush myself for something.

 [Ed Miskinis](https://phelps.colintheplumberllc.com/index.php?option=com_content&view=article&id=13848&catid=25)

Plumbers were very knowledgeable and repaired the leaking faucets in a short period of time. I will definitely keep using this company again.

 [Timothy Michael](https://phelps.colintheplumberllc.com/index.php?option=com_content&view=article&id=13847&catid=25)

Came out to replace my broken water heater. Great communication, very fast, super friendly, and a very reasonable price. I don’t impress easily, but I’m impressed. Would highly recommend.

 [Terrence Bacon](https://phelps.colintheplumberllc.com/index.php?option=com_content&view=article&id=13846&catid=25)

Fantastic customer experience with well informed estimates to decide my best options. Loved their level of communication and the installer was A+.

 [Ann Marie Hansford](https://phelps.colintheplumberllc.com/index.php?option=com_content&view=article&id=13845&catid=25)

Amazing job.. courteous, timely, neat and organized. Highly recommend.. Repaired clogged drain, and then replaced kitchen pipes and installed new disposal.. definitely use again!

 [Dalton Zelasco](https://phelps.colintheplumberllc.com/index.php?option=com_content&view=article&id=13844&catid=25)

Colin is very helpful and has your best interest in mind. Recommend!

 [Heidi Connolly](https://phelps.colintheplumberllc.com/index.php?option=com_content&view=article&id=13843&catid=25)

Mark arrived early after sending me a message to make sure the earlier time worked OK for me. Matt joined him and both worked through into the early evening to get me up and running again. Pleasant guys who did a great job! Price was reasonable for the work they did. I would hire them again in a heartbeat!

 [John H](https://phelps.colintheplumberllc.com/index.php?option=com_content&view=article&id=13842&catid=25)

Professional in every sense. Prompt, clean work, finished job, leaving everything in order and excellent use of technology (answered with live operator, used text to maintain communication every step) and proper tools Would recommend and use again

 [James Zelbacher](https://phelps.colintheplumberllc.com/index.php?option=com_content&view=article&id=13841&catid=25)

Super quick to respond. Great service! Colin has a streamlined process from appointment to payment.

 [Emily Coval](https://phelps.colintheplumberllc.com/index.php?option=com_content&view=article&id=13840&catid=25)

Nick is awesome!!! Highly recommend

 [Issac](https://phelps.colintheplumberllc.com/index.php?option=com_content&view=article&id=13839&catid=25)

Colin is my go to guy for anything plumbing. Not only is he professional, knowledgeable, prompt, reasonably priced, he does excellent work and he's a nice guy to boot. He has done work for me at four locations so far and I have been completely satisfied with the quality of his work. He recently installed a new hot water heater for me and the tenants were thrilled with how quickly they had hot water restored and how clean Colin left the worksite. I highly recommend Colin the Plumber. If you have any plumbing needs, give him a call.

 [Jonathan Meagher-Zayas](https://phelps.colintheplumberllc.com/index.php?option=com_content&view=article&id=13838&catid=25)

Colin and the team were fantastic. Great communication, timely service, and a job well done. Highly recommend!

 [Jeanette Irizarry](https://phelps.colintheplumberllc.com/index.php?option=com_content&view=article&id=13837&catid=25)

Great service and fast response. Thank you for working with me, being upfront and transparent about all that was needed and the costs. Will definitely use you again.

 [Lynn Simpson](https://phelps.colintheplumberllc.com/index.php?option=com_content&view=article&id=13836&catid=25)

Great service with very knowledgeable staff! I’ve used Colin several times and the work is impeccable- I would highly recommend him and his team.

 [Sue Northrup](https://phelps.colintheplumberllc.com/index.php?option=com_content&view=article&id=13835&catid=25)

Came quickly and was friendly and professional. Kept us informed each step. Would call them again. Thank you, Mark

 [Bill Cody](https://phelps.colintheplumberllc.com/index.php?option=com_content&view=article&id=13834&catid=25)

Had a problem with a drain Wednesday night. Called Colin the Plumber Thursday morning. Nick was out just after noon and it was fixed within 30 minutes. Very professional and personable.

 [James Maska](https://phelps.colintheplumberllc.com/index.php?option=com_content&view=article&id=13833&catid=25)

I recently moved to the area and have met with a ton of contractors, plumbers, electricians, etc. It’s challenging to think of anyone as genuine, kind, and skilled as Colin. He goes above and beyond every step of the way, and has definitely earned a customer for life.

 [Adrielle Mitchell](https://phelps.colintheplumberllc.com/index.php?option=com_content&view=article&id=13832&catid=25)

Colin accurately troubleshot a problem caused by another plumber, ordered the right part, made suggestions for an even more secure choice at a nominal difference in what was already a fair price, shared information generously and installed and anchored to brick an outside spigot firmly. What a trustworthy and knowledgeable plumber! I’m very pleased and already have consulted with him about another job.

 [Geoffrey Fasy](https://phelps.colintheplumberllc.com/index.php?option=com_content&view=article&id=13831&catid=25)

Colin came out, an inspected my outside drainage system. He tried various methods and was able to pin point the issue along with cleaning out my entire network of piping. He's also helped out with issues I've had in the past. Professional and super responsive. Highly recommend him.

 [Lorraine Hems](https://phelps.colintheplumberllc.com/index.php?option=com_content&view=article&id=13830&catid=25)

I trust Colin to show up when they say, and do work as promised accurately and quickly.

 [Ryan Price](https://phelps.colintheplumberllc.com/index.php?option=com_content&view=article&id=13829&catid=25)

Colin was great. He helped with a very difficult issue with my hose and internal plumbing system. Timely, knowledgeable, professional, and a life saver.

 [Martin Bontrager](https://phelps.colintheplumberllc.com/index.php?option=com_content&view=article&id=13828&catid=25)

Colin and his crew are fantastic and I couldn't recommend them any higher

 [Kristen George](https://phelps.colintheplumberllc.com/index.php?option=com_content&view=article&id=13827&catid=25)

The customer service is second to none. Nick was great. He knew he his stuff and was extremely efficient and friendly! I will DEFINITELY be using Colin the Plumber for any future plumbing needs! Thank you for the outstanding service!

 [Ramona Sharp](https://phelps.colintheplumberllc.com/index.php?option=com_content&view=article&id=13826&catid=25)

Colin was awesome. He got the pipe cleared out for 40% less then the plumber yesterday who failed to clear it. He is professional, honest, and came over really quickly. He is now my go to plumber.

 [jeddy tranquill](https://phelps.colintheplumberllc.com/index.php?option=com_content&view=article&id=13825&catid=25)

I n 46 years of owning this property I have never witnessed a man work harder than Mark. This was a very complicated soil pipe blockage with roots and whatnot. He had to use 4 different rooters to get to the problem areas and checked with closed circuit TV camera before declaring the job to be a success. I am 82 years old and I can assure that he will be back on my other jobs.

 [Kay](https://phelps.colintheplumberllc.com/index.php?option=com_content&view=article&id=13824&catid=25)

Pleasant, professional and they do good work. Nothing more need be said.

 [Alex Shoemaker](https://phelps.colintheplumberllc.com/index.php?option=com_content&view=article&id=13823&catid=25)

I had the absolute pleasure to work with Nick. He took the time to review every detail about the situation, kept me informed the entire time and gave advice on what to look out for in the future to avoid bigger problems. Can’t say anything better about how helpful everyone from this company was, and they showed up in less than 24 hours after my initial phone call. I will be using these guys for the rest of my life if I ever need a plumber. Thanks again for everything!

 [Michelle Swider](https://phelps.colintheplumberllc.com/index.php?option=com_content&view=article&id=13822&catid=25)

Colin and his team were great! Excellent work and easy to work with. 10/10

 [Vincent Furia](https://phelps.colintheplumberllc.com/index.php?option=com_content&view=article&id=13821&catid=25)

Quick and professional service. Nick informed me of a couple options to go with before they started working on my bathroom plumbing. I chose my opinion and work was done in a timely manner without any hesitation. I need more plumbing done and I will request Nick again when the time comes to do the tub and sink replacement. I would highly recommend Colin The Plumber to anyone who wants reliable, affordable and great service. Outstanding Job!

 [Jeff Scofield](https://phelps.colintheplumberllc.com/index.php?option=com_content&view=article&id=13820&catid=25)

always delivering superior service.

 [Tammie J](https://phelps.colintheplumberllc.com/index.php?option=com_content&view=article&id=13819&catid=25)

They come out on time. I had a leak upstairs. They resolved my issue. I have used them for other issues. My issue is always resolved.

 [Ashley L](https://phelps.colintheplumberllc.com/index.php?option=com_content&view=article&id=13818&catid=25)

Great service! Had an emergency call on a weekend, originally booked late in the day but when they saw the concern got me in earlier and fixed the problem very quickly.

 [Buffalo Bill](https://phelps.colintheplumberllc.com/index.php?option=com_content&view=article&id=13817&catid=25)

Once again!! Collin plumbing has came and conquered!! Nick gets in and gets out! Very professional and knowledgeable to the T. I had a water filtration system installed and boy oh boy! I’m happy! Great company! Great team! Best plumbing and plumbers. Thanks guys!

 [celia s](https://phelps.colintheplumberllc.com/index.php?option=com_content&view=article&id=13816&catid=25)

Colin is the best...He answers the phone and comes when you schedule him...His guys are so pleasant. I wont call any other plumber now that we found Colin!

 [Marcus Senise](https://phelps.colintheplumberllc.com/index.php?option=com_content&view=article&id=13815&catid=25)

Called Colin because we had clogged drains both in the bathroom sink and bathtub. He came out, checked everything, explained what needed to be done, and went and took care of it in a very timely manner. Colin was up front, honest, very punctual, and has very fair prices. Needless to say, he was fantastic and I would use him again. I would recommend him to anyone that needs a really good, honest plumber. Check him out, you won't regret it.

 [Grace Turner](https://phelps.colintheplumberllc.com/index.php?option=com_content&view=article&id=13814&catid=25)

So quick and easy to book, and they did a great job!

 [Rita Metras](https://phelps.colintheplumberllc.com/index.php?option=com_content&view=article&id=13813&catid=25)

Mark was very thorough and explained everything. They stand by their work.

 [david price](https://phelps.colintheplumberllc.com/index.php?option=com_content&view=article&id=13812&catid=25)

Very professional crew. Responded in a timely manner and kept me posted every step of the way. Very impressed by Nick, Colin and Mark. If you need a plumber don't hesitate to call Colin The Plumber.

 [David Sanchez](https://phelps.colintheplumberllc.com/index.php?option=com_content&view=article&id=13811&catid=25)

Colin the Plumber helped us clear our drain soon after we called. He was prompt, communicative and I love all the streamlined electronic communication and payment systems. Will refer and use again!

 [Michael Chasey](https://phelps.colintheplumberllc.com/index.php?option=com_content&view=article&id=13810&catid=25)

Colin The Plumber was fantastic! We had been having troubles with our kitchen sink being backed up. Contacted him Tuesday and was at our house by 11:30am that morning. He cleared the sink that day and everything was great! Well we had a few more issues i guess and our main line was backed up. That was discovered tonight! We called Colin and he came right over. He brought in his big gear and cleaned the main line. Then he checked everything with a camera to make sure we were good. He let me be with him every step and showed me everything he did. I can’t recommend him enough! He was fantastic and i would tell everyone to use him. He saved the day!!! Thank you Colin!

 [Lorraine Roccabruna](https://phelps.colintheplumberllc.com/index.php?option=com_content&view=article&id=13809&catid=25)

Colin was prompt and has a true passion for his profession which shows in the quality of his work. I would highly recommend him for any of your plumbing needs.

 [Judy Mark](https://phelps.colintheplumberllc.com/index.php?option=com_content&view=article&id=13808&catid=25)

Knowledgeable, worked with care to the property, and showed us the work that was done upon completion. We will recommend Colin the Plumber and they will be back the next time we require a plumber. Thank you Mark Fry!

 [Michael M](https://phelps.colintheplumberllc.com/index.php?option=com_content&view=article&id=13807&catid=25)

I had a sewer backup issue & called Colin. The plumber who came out tried hard with a couple of different machines, but couldn't clear the obstruction, and explained the next steps in getting the city involved. In these situations the homeowner is in between the plumber & city, potentially facing very expensive repairs. I spoke with Colin.. the following day he showed up personally with two plumbers to show city workers exactly what his plumber had encountered. In the face of this demonstration the city then took action. Everything happened pretty much how Colin & his team figured it would. He obviously cares an awful lot about his reputation and his customers.. highly recommended.

 [Anne Wyant](https://phelps.colintheplumberllc.com/index.php?option=com_content&view=article&id=13806&catid=25)

Called yesterday and he came today, found the problem, gave me an estimate and fixed it. Very polite and did a great job cleaning up!

 [Taylor Cornell](https://phelps.colintheplumberllc.com/index.php?option=com_content&view=article&id=13805&catid=25)

Great experience!! Had a plumbing emergency on a holiday weekend. They were more than happy to come out to diagnose and fix the issue! Thank you thank you Colin the Plumber for all your help!

 [Peter Skelton](https://phelps.colintheplumberllc.com/index.php?option=com_content&view=article&id=13804&catid=25)

Colin is responsive, professional and takes the time to explain the cause of the issue and the possible solutions. Excellent customer service and the highest level of skill

 [Terry Carter](https://phelps.colintheplumberllc.com/index.php?option=com_content&view=article&id=13803&catid=25)

arrived on time; excellent work; very professional;

 [Daryl Gaston](https://phelps.colintheplumberllc.com/index.php?option=com_content&view=article&id=13802&catid=25)

Colin The Plumber came through for me- BIG Time. Mark and Nick were excellent! I own an Airbnb , and at the last minute, a pipe burst in the basement. They responded in the afternoon and the pipe was fixed within a few hours! Talking about great customer service. They are honest and the price was within my budget. I highly recommend Colin The Plumber to everyone. Don’t waist your time or hard own money on the other companies. Daryl

 [chris bocchino](https://phelps.colintheplumberllc.com/index.php?option=com_content&view=article&id=13801&catid=25)

I’ve dealt with a couple other what I though were reputable companies…I had another place come out a few years ago and give me a quote for some work…almost 4k….I called Colin after seeing how many great reviews he had…Nick came out and was very honest and explained everything well…work was less then 1k for what other companies how quoted almost 4x…work was done well and it looks amazing….i will 100% be using them from now on and will recommend them to anyone…also mind you this was a Saturday…thanks nick and Colin much appreciated it!

 [TAZAWARYA AHLA (HEBREW ZEL\_EL)](https://phelps.colintheplumberllc.com/index.php?option=com_content&view=article&id=13800&catid=25)

Colin is a gentleman he provides great service with a great attitude. I'm a new homeowner and was in need of a plumber, Colin is now my go to Plumber. I would highly recommend you won't be disappointed.

 [Tom Savidge](https://phelps.colintheplumberllc.com/index.php?option=com_content&view=article&id=13799&catid=25)

I've been using Colin the Plumber for years and have always had good results. I had to call again today because the upstairs apartment's sink in my duplex was backing up into the downstairs kitchen's sink. I needed someone to come and clear the blockage in the line. They notified me in the morning what time they would be coming and who would be showing up, then they sent a follow-up message when they were on their way, which I appreciate very much. The guy who showed up, Mark, was right on time and was very professional. He took time to make sure that no mess was made while he was doing his work and he cleaned everything up perfectly afterwards. He was in and out in under an hour and everything was back in proper working order. These guys are always clean, professional, punctual, communicative people that you are comfortable having in your home. I would strongly recommend them for any emergency plumbing needs and would definitely use them again (though I hope I don't have to!).

 [Your Affordable Coach](https://phelps.colintheplumberllc.com/index.php?option=com_content&view=article&id=13798&catid=25)

Friendly, polite and professional! Thank you Colin, for being honest and trustworthy!

 [Andrew Cho](https://phelps.colintheplumberllc.com/index.php?option=com_content&view=article&id=13797&catid=25)

I recently called Colin The Plumber LLC to handle some plumbing issues across my rental properties, and I was thoroughly impressed! Colin is not only knowledgeable and proficient in his field, but his pricing is also very reasonable. What stood out the most was how Deaf-friendly his team is. They readily communicated via text message, which made the entire process seamless for me as an ASL user. There was no need for any special communication tools, which is a huge plus. The team efficiently repaired and unclogged pipes among other tasks. Their friendly and competent service makes me confidently recommend Colin The Plumber LLC. If you're considering hiring them, do it! They're fantastic!

 [Terese Kelly](https://phelps.colintheplumberllc.com/index.php?option=com_content&view=article&id=13796&catid=25)

Colin responded right away and was able to fix the problem the same day. He was friendly and efficient. I would recommend!

 [Josh “Joshua Polito” Polito](https://phelps.colintheplumberllc.com/index.php?option=com_content&view=article&id=13795&catid=25)

Again Colin the Plumber with the save. Two multi turn valves in my basement were leaking and need to be replaced. Quick professional and the finished work is better than original. Can’t say enough good things about these guys!

 [Gail Sandler](https://phelps.colintheplumberllc.com/index.php?option=com_content&view=article&id=13794&catid=25)

Quick response, reasonable price, efficient use of time and resources.

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