--- title: "5 Star Review By Kevin Rhoney" description: "At Colin The Plumber we believe that customer peace of mind is just as important as customer satisfaction." url: "https://colintheplumberllc.com/guarantee/colin-the-plumber-reviews/13660-had-a-lot-of-water-leaking-in-the-basement-underneath-the-kitchen-faucet-thought.html" date: "2026-08-24T17:34:08+00:00" language: "en-GB" --- [Skip to main content](#tm-main) - [ Home](https://colintheplumberllc.com/) - [ Plumbing](https://colintheplumberllc.com/rochester-plumbers.html) - [ Residential](https://colintheplumberllc.com/rochester-plumbers/residental-plumbing-rochester.html) - [ Leaks and Repipes](https://colintheplumberllc.com/rochester-plumbers/leak-detection-rochester.html) - [ Faucets & Sinks](https://colintheplumberllc.com/rochester-plumbers/faucet-plumbers-rochester.html) - [ Showers & Tubs](https://colintheplumberllc.com/rochester-plumbers/shower-plumbers-rochester.html) - [ Toilet Plumbing](https://colintheplumberllc.com/rochester-plumbers/toilet-plumbers-rochester.html) - 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Fast, Same Day Service - ![Serving All Rochester](https://colintheplumberllc.com/templates/pmtheme/cache/51/we-got-you-covered-500x500-517077ea.jpeg) Serving All Rochester - Award Winning Service - ![Plumbers in Rochester](https://colintheplumberllc.com/templates/pmtheme/cache/d8/colindrains-d84aaa1d.jpeg) Professional Plumbing - ![5 Star Rated Service](https://colintheplumberllc.com/templates/pmtheme/cache/12/satisfied-customers-12c6b522.jpeg) 5 Star Rated Service - ![Rochester Plumbers](https://colintheplumberllc.com/templates/pmtheme/cache/09/colintoday-096465b6.jpeg) Call Colin The Plumber First Name \* Last Name \* Your Phone \* Your Email \* Service Required \* [ Call 585 978 3222 ](tel:5859783222 "Call 585 978 3222") [ Call 585 978 3222 ](tel:5859783222 "Call 585 978 3222") [ Click To Schedule ](https://colintheplumberllc.com/call-colin-the-plumber.html) - ![New Water Heater Discount Rochester](https://colintheplumberllc.com/templates/pmtheme/cache/e9/2024-o-water-heater-special-2-e965e8d9.png) - 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Thought we had a major problem. I contacted Colin thinking we were in for a pretty serious plumbing job. Colin answered my call right away and came out the next day to take a look at the leak. After about 5 minutes, Colin was able to diagnose the leak as a blown o-ring in my faucet. His repair was quick and diligent making sure he had corrected the problem. I am very happy with Colin the plumber and I would recommend him to all my friends and family! - [ Prev](https://colintheplumberllc.com/guarantee/colin-the-plumber-reviews/13896-colin-was-great-responded-nearly-immediately-when-i-reached-out-and-was-able-.html) - [Next ](https://colintheplumberllc.com/guarantee/colin-the-plumber-reviews/13898-i-recently-reached-out-to-colin-to-help-me-with-a-problem-i-was.html) [ Back to All Reviews ](https://colintheplumberllc.com/guarantee/colin-the-plumber-reviews.html) ### Schedule Online First Name \* Last Name \* Phone Number \* Email Address \* Service Required \* ## Need a Plumber Fast? Call Colin When you need a plumber in Rochester, no matter how big or small the job, you can always rely on your local experts at Colin The Plumber! Call us now! [ Schedule Online ](# "Schedule Online") [ CALL: 585 978 3222 ](tel:5859783222 "CALL: 585 978 3222") ## Colin The Plumber: Compare The Difference! ![](https://colintheplumberllc.com/templates/pmtheme/cache/5e/truck-sq-5e45ee90.jpeg)![](https://colintheplumberllc.com/templates/pmtheme/cache/5e/truck-sq-5e45ee90.jpeg) ### Fast, On Time! We promise to provide a service that is fast and reliable - no more waiting around for plumbers! We'll be there at your convenience. ![](https://colintheplumberllc.com/templates/pmtheme/cache/6e/drain-cleaning-specialists-6e17f443.jpeg)![](https://colintheplumberllc.com/templates/pmtheme/cache/6e/drain-cleaning-specialists-6e17f443.jpeg) ### Talented Plumbers There's a difference between decent plumbers and great ones. Colin The Plumber innovates with the latest technology to propose better, and longer-lasting solutions to your plumbing needs. ### Award Winning Service! Colin The Plumber provides award-winning service, voted by local customers. ### Pipe & Plumbing Experts We can solve all the plumbing needs in your home or business, including repipes, drain issues and hot water. ![For all your plumbing needs in Rochester, call Colin The Plumber!](https://colintheplumberllc.com/templates/pmtheme/cache/6e/colin-6e80bb1d.jpeg)![For all your plumbing needs in Rochester, call Colin The Plumber!](https://colintheplumberllc.com/templates/pmtheme/cache/6e/colin-6e80bb1d.jpeg) ### Call Colin The Plumber Now! If you're looking for plumbers in Rochester, you can count on Colin The Plumber. Simply call us and ask how we can help, we're available around the clock. ## CALL COLIN! ![](https://colin.videosserver.com/copyrighted-2026-cards-welding.jpg) [ CALL: 585 978 3222 ](tel:5859783222 "CALL: 585 978 3222") ## Read Colin's 5 Star Rated Reviews! [![5 star rated Rochester plumbers](https://colintheplumberllc.com/templates/pmtheme/cache/db/reviews-total-facebook-big-db47ca83.png)](https://colintheplumberllc.com/guarantee/colin-the-plumber-reviews.html) [![5 star rated Rochester plumbers](https://colintheplumberllc.com/templates/pmtheme/cache/2e/reviews-total-google-big-2e597954.png)](https://colintheplumberllc.com/guarantee/colin-the-plumber-reviews.html) - [ celia s ★★★★★ Colin is the best...He answers the phone and comes when you schedule him...His guys are so pleasant. I wont call any other plumber now that we found Colin! ](https://colintheplumberllc.com/guarantee/colin-the-plumber-reviews/13816-colin-is-the-besthe-answers-the-phone-and-comes-when-you-schedule-himhis-guys.html) - [ Dawn Hoffman ★★★★★ A huge thank you to Nick for his hard work on my bathroom. House is old & bathroom small; not easy to work in. Leak from tub into basement repaired, tub & sink clogs fixed, new faucets in tub & sin... ](https://colintheplumberllc.com/guarantee/colin-the-plumber-reviews/13757-a-huge-thank-you-to-nick-for-his-hard-work-on-my-bathroom-house.html) - [ Tanner Ross-Barco ★★★★★ My drain was backing up. Colin showed up in the evening to accomodate my work schedule so I didnt have to wait days for a service. ](https://colintheplumberllc.com/guarantee/colin-the-plumber-reviews/13662-my-drain-was-backing-up-colin-showed-up-in-the-evening-to-accomodate-my.html) - [ Mindy Bloom ★★★★★ A friend recommended Colin, and I am glad he did. Colin returned my call vey quickly. He is expedient, professional and personable. I will definitely call him with any future plumbing needs. ](https://colintheplumberllc.com/guarantee/colin-the-plumber-reviews/13868-a-friend-recommended-colin-and-i-am-glad-he-did--colin-returned-my.html) - [ David Wilcox ★★★★★ My experience was great. When I called with an issue I spoke with Colin personally and he was so fast to have someone to my house. After the tech. left my home I got a call back from Colin with mor... ](https://colintheplumberllc.com/guarantee/colin-the-plumber-reviews/13723-my-experience-was-great-when-i-called-with-an-issue-i-spoke-with-colin.html) - [ Gretchen Dusen ★★★★★ Colin was quick, efficient and professional. It's so nice to have a plumber I know I can rely on. I will use him again for sure! Thank you Colin!! ](https://colintheplumberllc.com/guarantee/colin-the-plumber-reviews/13685-colin-was-quick-efficient-and-professional-its-so-nice-to-have-a-plumber-i.html) - [ Alex Crist ★★★★★ Highly recommend. Colin goes above and beyond to get things fixed and does excellent work. ](https://colintheplumberllc.com/guarantee/colin-the-plumber-reviews/13695-highly-recommend-colin-goes-above-and-beyond-to-get-things-fixed-and-does-excellent.html) - [ Chris Kapell ★★★★★ Garbage disposal died on Monday and we called around 6:00 pm. Showed up on time on Tuesday afternoon and replaced the disposal. On time, courteous and professional. Would recommend and will call th... ](https://colintheplumberllc.com/guarantee/colin-the-plumber-reviews/13772-garbage-disposal-died-on-monday-and-we-called-around-600-pm-showed-up-.html) - [ Nick ★★★★★ We recently bought a house and wanted to get a new dishwasher installed but needed a new water valve installed specific to the dishwasher. Nick came in and installed one for us. He was super friend... ](https://colintheplumberllc.com/guarantee/colin-the-plumber-reviews/13751-we-recently-bought-a-house-and-wanted-to-get-a-new-dishwasher-installed-but.html) - [ Amanda R. Insalaco ★★★★★ Would highly recommend Colin the Plumber LLC. They are efficient, responsive and very reasonably priced. Thanks so much for your high quality service! ](https://colintheplumberllc.com/guarantee/colin-the-plumber-reviews/13752-would-highly-recommend-colin-the-plumber-llc-they-are-efficient-responsive-and-very-reasonably.html) - [ Nikki Butler ★★★★★ A huge thank you to Colin for getting our leaky basement pipes fixed and getting the clogged drain cleared out! I appreciate the detailed explanations of what was wrong and what you would need to d... ](https://colintheplumberllc.com/guarantee/colin-the-plumber-reviews/13881-a-huge-thank-you-to-colin-for-getting-our-leaky-basement-pipes-fixed-and.html) - [ Alex Rivera ★★★★★ Colin was the best!! I called him for help with my kitchen sink that was backing up, he was quick to respond and very professional not only was he extremely flexible with his availability, but he a... ](https://colintheplumberllc.com/guarantee/colin-the-plumber-reviews/13678-colin-was-the-best-i-called-him-for-help-with-my-kitchen-sink-that.html) - [ Tina Gergely ★★★★★ Colin responded to us within hours of my husband contacting him and came out within 48 hours. He had our problem (standing water in our bathtub) solved within 5 minutes and didn’t charge us a thing... ](https://colintheplumberllc.com/guarantee/colin-the-plumber-reviews/13767-colin-responded-to-us-within-hours-of-my-husband-contacting-him-and-came-out.html) - [ Mandana Marefat ★★★★★ Colin arrived on time , was well equipped for the task and was able to resolve my clogged drain quickly and efficiently ](https://colintheplumberllc.com/guarantee/colin-the-plumber-reviews/13895-colin-arrived-on-time--was-well-equipped-for-the-task-and-was-able.html) - [ Catie Sutherland ★★★★★ We have only been moved in for 3 DAYS and our water heater tank gave out…water everywhere in our basement and my mom called and he came within the hour!!! The other places we had called weren’t abl... ](https://colintheplumberllc.com/guarantee/colin-the-plumber-reviews/13886-we-have-only-been-moved-in-for-3-days-and-our-water-heater-tank.html) [](#) [](#) [ Schedule Online ](# "Schedule Online") [ CALL: 585 978 3222 ](tel:5859783222 "CALL: 585 978 3222") ## Discover Our Plumbing Services - [ ![](https://colintheplumberllc.com/templates/pmtheme/cache/75/toilet-cleaning-75212076.jpeg)### Clogged Toilets ](https://colintheplumberllc.com/rochester-plumbers/toilet-plumbers-rochester.html) - [ ![](https://colintheplumberllc.com/templates/pmtheme/cache/8a/drain-cleaning-2-8a41fa63.jpeg)### Drain Cleaning ](https://colintheplumberllc.com/drain-cleaning-rochester.html) - [ ![](https://colintheplumberllc.com/templates/pmtheme/cache/f9/plumbing-ada-f9ae8c21.jpeg)### Leaking Faucets ](https://colintheplumberllc.com/rochester-plumbers/faucet-plumbers-rochester.html) - [ ![](https://colintheplumberllc.com/templates/pmtheme/cache/29/pipe-repairs-29dcb703.jpeg)### Repiping ](https://colintheplumberllc.com/rochester-plumbers/leak-detection-rochester.html) - [ ![](https://colintheplumberllc.com/templates/pmtheme/cache/7c/tankless-7c5d8860.jpeg)### Water Heaters ](https://colintheplumberllc.com/water-heaters-rochester/tankless-water-heater-rochester.html) - [ ![](https://colintheplumberllc.com/templates/pmtheme/cache/94/plumbing-commercial-94bb1f23.jpeg)### Commercial Plumbing ](https://colintheplumberllc.com/rochester-plumbers/commercial-plumbing-rochester.html) - [ ![](https://colintheplumberllc.com/templates/pmtheme/cache/ac/leak-locating-acb3a6b4.jpeg)### Leaking Pipe ](https://colintheplumberllc.com/rochester-plumbers/leak-detection-rochester.html) [](#) [](#) [![Call Colin The Plumber Now!](https://colintheplumberllc.com/templates/pmtheme/cache/1e/team-1-1e1c4cac.jpeg)![Call Colin The Plumber Now!](https://colintheplumberllc.com/templates/pmtheme/cache/1e/team-1-1e1c4cac.jpeg) ## Call Colin The Plumber Now! The team at Colin The Plumber are ready to take your call right now, or schedule service online through our form. Call and speak with us today! CALL: 585 978 3222 ](tel:5859783222) [![Colin The Plumber Rochester](https://colintheplumberllc.com/templates/pmtheme/cache/53/logo-166x100-5327a82c.png)](https://colintheplumberllc.com/) Colin The Plumber LLC, 1419 Empire Blvd Webster, NY 14580, United States. Tel: [585-978-3222](tel:5859783222), [585-730-2418](tel:5857302418) \*Conditions apply, not applicable with any other offer, nor off any trip or diagnostic fee, or previous service. No cash value. Call For details. \*Additional terms for sump pump monitor offer, NightEye monitor available with purchase of a Liberty SJ10A back up pump, conditions apply, not applicable with any other offer or discount, calls for details. ![Proud Member](https://colintheplumberllc.com/templates/pmtheme/cache/02/2025-proud-member-footer-0286a2b2.png) --- [](http://facebook.com/colintheplumberllc) [](https://instagram.com/colintheplumberllc) [](https://www.google.com/search?q=Colin+The+Plumber+LLC) Satisfied Customer Testimonials Colin The Plumber Rochester [ Click to view page in markdown format ](https://colintheplumberllc.com/guarantee/colin-the-plumber-reviews/13660-had-a-lot-of-water-leaking-in-the-basement-underneath-the-kitchen-faucet-thought.md.md "LLM friendly page version in markdown format") Marketing & Website: [![](https://colintheplumberllc.com/templates/pmtheme/cache/c4/plumbermarketing-wide-30b-c4074a2e.png)](https://plumbermarketing.com/) First Name \* Last Name \* Phone Number \* Email Address \* Zip Code \* City \* Street \* Preferred Date \* Service Required \* Describe Your Problem \* 1000 characters left [ Schedule Online ](https://colintheplumberllc.com/call-colin-the-plumber/book-online.html "Schedule Online") [ CALL: 585-978-3222 ](tel:5859783222 "CALL: 585-978-3222") ## Schema ```json { "@context": "https://schema.org", "@type": "BreadcrumbList", "itemListElement": [ { "@type": "ListItem", "position": 1, "name": "Home", "item": "https://colintheplumberllc.com" }, { "@type": "ListItem", "position": 2, "name": "Why Colin", "item": "https://colintheplumberllc.com/guarantee.html" }, { "@type": "ListItem", "position": 3, "name": "Testimonials", "item": "https://colintheplumberllc.com/guarantee/colin-the-plumber-reviews.html" }, { "@type": "ListItem", "position": 4, "name": "5 Star Review By Kevin Rhoney", "item": "https://colintheplumberllc.com/guarantee/colin-the-plumber-reviews/13660-had-a-lot-of-water-leaking-in-the-basement-underneath-the-kitchen-faucet-thought.html" } ] } ``` ```json { "@context": "https://schema.org", "@type": "Review", "description": "Had a lot of water leaking in the basement underneath the kitchen faucet. Thought we had a major problem. I contacted Colin thinking we were in for a pretty serious plumbing job. Colin answered my call right away and came out the next day to take a look at the leak. After about 5 minutes, Colin was able to diagnose the leak as a blown o-ring in my faucet. His repair was quick and diligent making sure he had corrected the problem. I am very happy with Colin the plumber and I would recommend him to all my friends and family!", "url": "https://colintheplumberllc.com/guarantee/colin-the-plumber-reviews/13660-had-a-lot-of-water-leaking-in-the-basement-underneath-the-kitchen-faucet-thought.html", "datePublished": "2022-05-01T20:00:00-04:00", "publisher": { "@type": "Organization", "name": "Colin The Plumber LLC", "sameAs": "https://colintheplumberllc.com" }, "inLanguage": "en", "itemReviewed": { "@type": "LocalBusiness", "name": "Colin The Plumber LLC", "image": "https://colintheplumberllc.com/images/colin-the-plumber/colllin-about-us.png", "sameAs": "https://colinplumbing.com/", "address": { "@type": "PostalAddress", "streetAddress": "1419 Empire Blvd", "addressCountry": "US", "addressLocality": "Webster", "addressRegion": "NY", "postalCode": "14580" }, "telephone": "+15859783222" }, "author": { "@type": "Person", "name": "Kevin Rhoney", "url": "https://g.co/kgs/v4eVP6S" }, "reviewRating": { "@type": "Rating", "ratingValue": "5", "worstRating": 0, "bestRating": 5 } } ```