--- title: "5 Star Review By Kevin Rhoney" description: "At Colin The Plumber we believe that customer peace of mind is just as important as customer satisfaction." url: "https://colintheplumberllc.com/guarantee/colin-the-plumber-reviews/13660-had-a-lot-of-water-leaking-in-the-basement-underneath-the-kitchen-faucet-thought.html" date: "2026-08-24T17:33:07+00:00" language: "en-GB" --- [Skip to main content](#tm-main) - [ Home](https://colintheplumberllc.com/) - [ Plumbing](https://colintheplumberllc.com/rochester-plumbers.html) - [ Residential](https://colintheplumberllc.com/rochester-plumbers/residental-plumbing-rochester.html) - [ Leaks and Repipes](https://colintheplumberllc.com/rochester-plumbers/leak-detection-rochester.html) - [ Faucets & Sinks](https://colintheplumberllc.com/rochester-plumbers/faucet-plumbers-rochester.html) - [ Showers & Tubs](https://colintheplumberllc.com/rochester-plumbers/shower-plumbers-rochester.html) - [ Toilet Plumbing](https://colintheplumberllc.com/rochester-plumbers/toilet-plumbers-rochester.html) - 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Fast, Same Day Service - ![Serving All Rochester](https://colintheplumberllc.com/templates/pmtheme/cache/51/we-got-you-covered-500x500-517077ea.jpeg) Serving All Rochester - Award Winning Service - ![Plumbers in Rochester](https://colintheplumberllc.com/templates/pmtheme/cache/d8/colindrains-d84aaa1d.jpeg) Professional Plumbing - ![5 Star Rated Service](https://colintheplumberllc.com/templates/pmtheme/cache/12/satisfied-customers-12c6b522.jpeg) 5 Star Rated Service - ![Rochester Plumbers](https://colintheplumberllc.com/templates/pmtheme/cache/09/colintoday-096465b6.jpeg) Call Colin The Plumber First Name \* Last Name \* Your Phone \* Your Email \* Service Required \* [ Call 585 978 3222 ](tel:5859783222 "Call 585 978 3222") [ Call 585 978 3222 ](tel:5859783222 "Call 585 978 3222") [ Click To Schedule ](https://colintheplumberllc.com/call-colin-the-plumber.html) - ![New Water Heater Discount Rochester](https://colintheplumberllc.com/templates/pmtheme/cache/e9/2024-o-water-heater-special-2-e965e8d9.png) - 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![Friendly Local Plumbers in Rochester](https://colintheplumberllc.com/templates/pmtheme/cache/80/2026-o-plumbing-professionals-8051a4cf.jpeg) - ![Plumbing Financing Available In Rochester](https://colintheplumberllc.com/templates/pmtheme/cache/f7/2024-o-financing-available-f7d7ca73.png) - ![Trusted Rochester Plumbers](https://colintheplumberllc.com/templates/pmtheme/cache/9f/2024-o-trusted-plumbers-3-9f37e04b.jpeg) [](#) [](#) 5 Star Review By Kevin Rhoney Had a lot of water leaking in the basement underneath the kitchen faucet. Thought we had a major problem. I contacted Colin thinking we were in for a pretty serious plumbing job. Colin answered my call right away and came out the next day to take a look at the leak. After about 5 minutes, Colin was able to diagnose the leak as a blown o-ring in my faucet. His repair was quick and diligent making sure he had corrected the problem. I am very happy with Colin the plumber and I would recommend him to all my friends and family! - [ Prev](https://colintheplumberllc.com/guarantee/colin-the-plumber-reviews/13896-colin-was-great-responded-nearly-immediately-when-i-reached-out-and-was-able-.html) - [Next ](https://colintheplumberllc.com/guarantee/colin-the-plumber-reviews/13898-i-recently-reached-out-to-colin-to-help-me-with-a-problem-i-was.html) [ Back to All Reviews ](https://colintheplumberllc.com/guarantee/colin-the-plumber-reviews.html) ### Schedule Online First Name \* Last Name \* Phone Number \* Email Address \* Service Required \* ## Need a Plumber Fast? Call Colin When you need a plumber in Rochester, no matter how big or small the job, you can always rely on your local experts at Colin The Plumber! Call us now! [ Schedule Online ](# "Schedule Online") [ CALL: 585 978 3222 ](tel:5859783222 "CALL: 585 978 3222") ## Colin The Plumber: Compare The Difference! ![](https://colintheplumberllc.com/templates/pmtheme/cache/5e/truck-sq-5e45ee90.jpeg)![](https://colintheplumberllc.com/templates/pmtheme/cache/5e/truck-sq-5e45ee90.jpeg) ### Fast, On Time! We promise to provide a service that is fast and reliable - no more waiting around for plumbers! We'll be there at your convenience. ![](https://colintheplumberllc.com/templates/pmtheme/cache/6e/drain-cleaning-specialists-6e17f443.jpeg)![](https://colintheplumberllc.com/templates/pmtheme/cache/6e/drain-cleaning-specialists-6e17f443.jpeg) ### Talented Plumbers There's a difference between decent plumbers and great ones. Colin The Plumber innovates with the latest technology to propose better, and longer-lasting solutions to your plumbing needs. ### Award Winning Service! Colin The Plumber provides award-winning service, voted by local customers. ### Pipe & Plumbing Experts We can solve all the plumbing needs in your home or business, including repipes, drain issues and hot water. ![For all your plumbing needs in Rochester, call Colin The Plumber!](https://colintheplumberllc.com/templates/pmtheme/cache/6e/colin-6e80bb1d.jpeg)![For all your plumbing needs in Rochester, call Colin The Plumber!](https://colintheplumberllc.com/templates/pmtheme/cache/6e/colin-6e80bb1d.jpeg) ### Call Colin The Plumber Now! If you're looking for plumbers in Rochester, you can count on Colin The Plumber. Simply call us and ask how we can help, we're available around the clock. ## CALL COLIN! ![](https://colin.videosserver.com/copyrighted-2026-cards-welding.jpg) [ CALL: 585 978 3222 ](tel:5859783222 "CALL: 585 978 3222") ## Read Colin's 5 Star Rated Reviews! [![5 star rated Rochester plumbers](https://colintheplumberllc.com/templates/pmtheme/cache/db/reviews-total-facebook-big-db47ca83.png)](https://colintheplumberllc.com/guarantee/colin-the-plumber-reviews.html) [![5 star rated Rochester plumbers](https://colintheplumberllc.com/templates/pmtheme/cache/2e/reviews-total-google-big-2e597954.png)](https://colintheplumberllc.com/guarantee/colin-the-plumber-reviews.html) - [ Jordan Coffed ★★★★★ John was incredibly helpful, fixed our kitchen sink issue quickly and efficiently, and pointed us in the right direction to remedy a few other issues. Thanks, John! ](https://colintheplumberllc.com/guarantee/colin-the-plumber-reviews/13854-john-was-incredibly-helpful-fixed-our-kitchen-sink-issue-quickly-and-efficiently-and-pointed.html) - [ Emily Coval ★★★★★ Nick is awesome!!! Highly recommend ](https://colintheplumberllc.com/guarantee/colin-the-plumber-reviews/13840-nick-is-awesome-highly-recommend.html) - [ Adrielle Mitchell ★★★★★ Colin accurately troubleshot a problem caused by another plumber, ordered the right part, made suggestions for an even more secure choice at a nominal difference in what was already a fair price, s... ](https://colintheplumberllc.com/guarantee/colin-the-plumber-reviews/13832-colin-accurately-troubleshot-a-problem-caused-by-another-plumber-ordered-the-right-part-made.html) - [ Kimberly Roth ★★★★★ All I can say is thank you, I’ll definitely see you soon for more work!! ](https://colintheplumberllc.com/guarantee/colin-the-plumber-reviews/13867-all-i-can-say-is-thank-you-ill-definitely-see-you-soon-for-more.html) - [ Joseph Schneemann ★★★★★ Well today I met a fine young man today. I had a unique rather embarrassing plumbing problem. Colin was quick to answer the call and even quicker to arrive. No judgment, and quickly accessed the is... ](https://colintheplumberllc.com/guarantee/colin-the-plumber-reviews/13773-well-today-i-met-a-fine-young-man-today-i-had-a-unique-rather.html) - [ Pam Salpini ★★★★★ Colin was awesome. I called on Thursday and he came on Saturday which is my only day off. He is very professional and courteous. I would definitely recommend him!!! ](https://colintheplumberllc.com/guarantee/colin-the-plumber-reviews/13768-colin-was-awesome-i-called-on-thursday-and-he-came-on-saturday-which-is.html) - [ Andrea Koralewski ★★★★★ Very responsive, thorough and quick! Completely cleaned out our sewer line and removed a really thick root growing in it, sent video of the clean line and explained everything thoroughly. Very happ... ](https://colintheplumberllc.com/guarantee/colin-the-plumber-reviews/13684-very-responsive-thorough-and-quick-completely-cleaned-out-our-sewer-line-and-removed-.html) - [ Courtney C ★★★★★ We have some tricky old plumbing that other plumbers have struggled with in the past. Colin came over last minute to fix the leak on a Friday night, and drove all around the city looking for the ri... ](https://colintheplumberllc.com/guarantee/colin-the-plumber-reviews/13793-we-have-some-tricky-old-plumbing-that-other-plumbers-have-struggled-with-in-.html) - [ Haley Schiefer ★★★★★ Colin was incredibly responsive and professional when we reached out for assistance on installing a new dishwasher and faucet. From the point of first contact to completion, Colin kept us updated e... ](https://colintheplumberllc.com/guarantee/colin-the-plumber-reviews/13875-colin-was-incredibly-responsive-and-professional-when-we-reached-out-for-assistance-on-installing.html) - [ Corey Hanrahan ★★★★★ Colin was there when he said, had the right tools, knew what he was doing, did it well and without charging an exorbitant amount. All with a smile. ](https://colintheplumberllc.com/guarantee/colin-the-plumber-reviews/13880-colin-was-there-when-he-said-had-the-right-tools-knew-what-he-was.html) - [ Judy Mark ★★★★★ Knowledgeable, worked with care to the property, and showed us the work that was done upon completion. We will recommend Colin the Plumber and they will be back the next time we require a plumber. ... ](https://colintheplumberllc.com/guarantee/colin-the-plumber-reviews/13808-knowledgeable-worked-with-care-to-the-property-and-showed-us-the-work-that-was.html) - [ Rebecca W ★★★★★ I highly recommend Colin The Plumber LLC! Nick came out and fixed all of my plumbing issues at a fair price. He was kind and took the time to explain my options. I have been looking for a reliable/... ](https://colintheplumberllc.com/guarantee/colin-the-plumber-reviews/13784-i-highly-recommend-colin-the-plumber-llc-nick-came-out-and-fixed-all-.html) - [ Tim Kuhn ★★★★★ We have called Colin twice over the past few months. The first time was a leaking pipe by the water heater. After seeing the excellent work he does I called him when our main water shut off started... ](https://colintheplumberllc.com/guarantee/colin-the-plumber-reviews/13698-we-have-called-colin-twice-over-the-past-few-months-the-first-time-was.html) - [ Samuel P ★★★★★ Colin and Nick helped me out so much with a plumbing service! Colin was very helpful in letting me explain my unique plumbing situation, and was able to stay in contact with me throughout the next ... ](https://colintheplumberllc.com/guarantee/colin-the-plumber-reviews/13755-colin-and-nick-helped-me-out-so-much-with-a-plumbing-service-colin-was.html) - [ Timothy Juda ★★★★★ Colin is my go-to guy for all my plumbing needs. From clogged drains, to repairs and renovation projects he is always my first call. His experience in the field is critical to me as a homeowner as ... ](https://colintheplumberllc.com/guarantee/colin-the-plumber-reviews/13900-colin-is-my-go-to-guy-for-all-my-plumbing-needs-from-clogged-drains-.html) [](#) [](#) [ Schedule Online ](# "Schedule Online") [ CALL: 585 978 3222 ](tel:5859783222 "CALL: 585 978 3222") ## Discover Our Plumbing Services - [ ![](https://colintheplumberllc.com/templates/pmtheme/cache/75/toilet-cleaning-75212076.jpeg)### Clogged Toilets ](https://colintheplumberllc.com/rochester-plumbers/toilet-plumbers-rochester.html) - [ ![](https://colintheplumberllc.com/templates/pmtheme/cache/8a/drain-cleaning-2-8a41fa63.jpeg)### Drain Cleaning ](https://colintheplumberllc.com/drain-cleaning-rochester.html) - [ ![](https://colintheplumberllc.com/templates/pmtheme/cache/f9/plumbing-ada-f9ae8c21.jpeg)### Leaking Faucets ](https://colintheplumberllc.com/rochester-plumbers/faucet-plumbers-rochester.html) - [ ![](https://colintheplumberllc.com/templates/pmtheme/cache/29/pipe-repairs-29dcb703.jpeg)### Repiping ](https://colintheplumberllc.com/rochester-plumbers/leak-detection-rochester.html) - [ ![](https://colintheplumberllc.com/templates/pmtheme/cache/7c/tankless-7c5d8860.jpeg)### Water Heaters ](https://colintheplumberllc.com/water-heaters-rochester/tankless-water-heater-rochester.html) - [ ![](https://colintheplumberllc.com/templates/pmtheme/cache/94/plumbing-commercial-94bb1f23.jpeg)### Commercial Plumbing ](https://colintheplumberllc.com/rochester-plumbers/commercial-plumbing-rochester.html) - [ ![](https://colintheplumberllc.com/templates/pmtheme/cache/ac/leak-locating-acb3a6b4.jpeg)### Leaking Pipe ](https://colintheplumberllc.com/rochester-plumbers/leak-detection-rochester.html) [](#) [](#) [![Call Colin The Plumber Now!](https://colintheplumberllc.com/templates/pmtheme/cache/1e/team-1-1e1c4cac.jpeg)![Call Colin The Plumber Now!](https://colintheplumberllc.com/templates/pmtheme/cache/1e/team-1-1e1c4cac.jpeg) ## Call Colin The Plumber Now! The team at Colin The Plumber are ready to take your call right now, or schedule service online through our form. Call and speak with us today! CALL: 585 978 3222 ](tel:5859783222) [![Colin The Plumber Rochester](https://colintheplumberllc.com/templates/pmtheme/cache/53/logo-166x100-5327a82c.png)](https://colintheplumberllc.com/) Colin The Plumber LLC, 1419 Empire Blvd Webster, NY 14580, United States. Tel: [585-978-3222](tel:5859783222), [585-730-2418](tel:5857302418) \*Conditions apply, not applicable with any other offer, nor off any trip or diagnostic fee, or previous service. No cash value. Call For details. \*Additional terms for sump pump monitor offer, NightEye monitor available with purchase of a Liberty SJ10A back up pump, conditions apply, not applicable with any other offer or discount, calls for details. ![Proud Member](https://colintheplumberllc.com/templates/pmtheme/cache/02/2025-proud-member-footer-0286a2b2.png) --- [](http://facebook.com/colintheplumberllc) [](https://instagram.com/colintheplumberllc) [](https://www.google.com/search?q=Colin+The+Plumber+LLC) Satisfied Customer Testimonials Colin The Plumber Rochester Marketing & Website: [![](https://colintheplumberllc.com/templates/pmtheme/cache/c4/plumbermarketing-wide-30b-c4074a2e.png)](https://plumbermarketing.com/) First Name \* Last Name \* Phone Number \* Email Address \* Zip Code \* City \* Street \* Preferred Date \* Service Required \* Describe Your Problem \* 1000 characters left [ Schedule Online ](https://colintheplumberllc.com/call-colin-the-plumber/book-online.html "Schedule Online") [ CALL: 585-978-3222 ](tel:5859783222 "CALL: 585-978-3222") ## Schema ```json { "@context": "https://schema.org", "@type": "BreadcrumbList", "itemListElement": [ { "@type": "ListItem", "position": 1, "name": "Home", "item": "https://colintheplumberllc.com" }, { "@type": "ListItem", "position": 2, "name": "Why Colin", "item": "https://colintheplumberllc.com/guarantee.html" }, { "@type": "ListItem", "position": 3, "name": "Testimonials", "item": "https://colintheplumberllc.com/guarantee/colin-the-plumber-reviews.html" }, { "@type": "ListItem", "position": 4, "name": "5 Star Review By Kevin Rhoney", "item": "https://colintheplumberllc.com/guarantee/colin-the-plumber-reviews/13660-had-a-lot-of-water-leaking-in-the-basement-underneath-the-kitchen-faucet-thought.html" } ] } ``` ```json { "@context": "https://schema.org", "@type": "Review", "description": "Had a lot of water leaking in the basement underneath the kitchen faucet. Thought we had a major problem. I contacted Colin thinking we were in for a pretty serious plumbing job. Colin answered my call right away and came out the next day to take a look at the leak. After about 5 minutes, Colin was able to diagnose the leak as a blown o-ring in my faucet. His repair was quick and diligent making sure he had corrected the problem. I am very happy with Colin the plumber and I would recommend him to all my friends and family!", "url": "https://colintheplumberllc.com/guarantee/colin-the-plumber-reviews/13660-had-a-lot-of-water-leaking-in-the-basement-underneath-the-kitchen-faucet-thought.html", "datePublished": "2022-05-01T20:00:00-04:00", "publisher": { "@type": "Organization", "name": "Colin The Plumber LLC", "sameAs": "https://colintheplumberllc.com" }, "inLanguage": "en", "itemReviewed": { "@type": "LocalBusiness", "name": "Colin The Plumber LLC", "image": "https://colintheplumberllc.com/images/colin-the-plumber/colllin-about-us.png", "sameAs": "https://colinplumbing.com/", "address": { "@type": "PostalAddress", "streetAddress": "1419 Empire Blvd", "addressCountry": "US", "addressLocality": "Webster", "addressRegion": "NY", "postalCode": "14580" }, "telephone": "+15859783222" }, "author": { "@type": "Person", "name": "Kevin Rhoney", "url": "https://g.co/kgs/v4eVP6S" }, "reviewRating": { "@type": "Rating", "ratingValue": "5", "worstRating": 0, "bestRating": 5 } } ```