--- title: "5 Star Review By ImTol3y" description: "At Colin The Plumber we believe that customer peace of mind is just as important as customer satisfaction." url: "https://colintheplumberllc.com/guarantee/colin-the-plumber-reviews/13716-called-colin-about-my-basement-flooding-two-weeks-due-to-all-the-heavy-rain.html" date: "2026-09-16T02:17:32+00:00" language: "en-GB" --- [Skip to main content](#tm-main) - [ Home](https://colintheplumberllc.com/) - [ Plumbing](https://colintheplumberllc.com/rochester-plumbers.html) - [ Residential](https://colintheplumberllc.com/rochester-plumbers/residental-plumbing-rochester.html) - [ Leaks and Repipes](https://colintheplumberllc.com/rochester-plumbers/leak-detection-rochester.html) - [ Faucets & Sinks](https://colintheplumberllc.com/rochester-plumbers/faucet-plumbers-rochester.html) - [ Showers & Tubs](https://colintheplumberllc.com/rochester-plumbers/shower-plumbers-rochester.html) - [ Toilet Plumbing](https://colintheplumberllc.com/rochester-plumbers/toilet-plumbers-rochester.html) - 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Fast, Same Day Service - ![Serving All Rochester](https://colintheplumberllc.com/templates/pmtheme/cache/51/we-got-you-covered-500x500-517077ea.jpeg) Serving All Rochester - Award Winning Service - ![Plumbers in Rochester](https://colintheplumberllc.com/templates/pmtheme/cache/d8/colindrains-d84aaa1d.jpeg) Professional Plumbing - ![5 Star Rated Service](https://colintheplumberllc.com/templates/pmtheme/cache/12/satisfied-customers-12c6b522.jpeg) 5 Star Rated Service - ![Rochester Plumbers](https://colintheplumberllc.com/templates/pmtheme/cache/09/colintoday-096465b6.jpeg) Call Colin The Plumber First Name \* Last Name \* Your Phone \* Your Email \* Service Required \* [ Call 585 978 3222 ](tel:5859783222 "Call 585 978 3222") [ Call 585 978 3222 ](tel:5859783222 "Call 585 978 3222") [ Click To Schedule ](https://colintheplumberllc.com/call-colin-the-plumber.html) - ![New Water Heater Discount Rochester](https://colintheplumberllc.com/templates/pmtheme/cache/e9/2024-o-water-heater-special-2-e965e8d9.png) - 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Sent Nick out to our house and he was amazing. Broke things down on what’s going on. Talked pricing and suggestions. Found out our pipes were rooted. Did a great job and kept everything clean. No more flooding and water has been running smoothly since. Will definitely be using again if anything else comes up! - [ Prev](https://colintheplumberllc.com/guarantee/colin-the-plumber-reviews/13717-colin-was-very-prompt-to-my-request-for-service-and-his-colleague-nick-showed.html) - [Next ](https://colintheplumberllc.com/guarantee/colin-the-plumber-reviews/13715-cannot-recommend-colin-enough-we-have-used-his-servicesexpertise-for-a-number-of-fixesupdates.html) [ Back to All Reviews ](https://colintheplumberllc.com/guarantee/colin-the-plumber-reviews.html) ### Schedule Online First Name \* Last Name \* Phone Number \* Email Address \* Service Required \* ## Need a Plumber Fast? Call Colin When you need a plumber in Rochester, no matter how big or small the job, you can always rely on your local experts at Colin The Plumber! Call us now! [ Schedule Online ](# "Schedule Online") [ CALL: 585 978 3222 ](tel:5859783222 "CALL: 585 978 3222") ## Colin The Plumber: Compare The Difference! ![](https://colintheplumberllc.com/templates/pmtheme/cache/5e/truck-sq-5e45ee90.jpeg)![](https://colintheplumberllc.com/templates/pmtheme/cache/5e/truck-sq-5e45ee90.jpeg) ### Fast, On Time! We promise to provide a service that is fast and reliable - no more waiting around for plumbers! We'll be there at your convenience. ![](https://colintheplumberllc.com/templates/pmtheme/cache/6e/drain-cleaning-specialists-6e17f443.jpeg)![](https://colintheplumberllc.com/templates/pmtheme/cache/6e/drain-cleaning-specialists-6e17f443.jpeg) ### Talented Plumbers There's a difference between decent plumbers and great ones. Colin The Plumber innovates with the latest technology to propose better, and longer-lasting solutions to your plumbing needs. ### Award Winning Service! Colin The Plumber provides award-winning service, voted by local customers. ### Pipe & Plumbing Experts We can solve all the plumbing needs in your home or business, including repipes, drain issues and hot water. ![For all your plumbing needs in Rochester, call Colin The Plumber!](https://colintheplumberllc.com/templates/pmtheme/cache/6e/colin-6e80bb1d.jpeg)![For all your plumbing needs in Rochester, call Colin The Plumber!](https://colintheplumberllc.com/templates/pmtheme/cache/6e/colin-6e80bb1d.jpeg) ### Call Colin The Plumber Now! If you're looking for plumbers in Rochester, you can count on Colin The Plumber. Simply call us and ask how we can help, we're available around the clock. ## CALL COLIN! ![](https://colin.videosserver.com/copyrighted-2026-cards-welding.jpg) [ CALL: 585 978 3222 ](tel:5859783222 "CALL: 585 978 3222") ## Read Colin's 5 Star Rated Reviews! [![5 star rated Rochester plumbers](https://colintheplumberllc.com/templates/pmtheme/cache/db/reviews-total-facebook-big-db47ca83.png)](https://colintheplumberllc.com/guarantee/colin-the-plumber-reviews.html) [![5 star rated Rochester plumbers](https://colintheplumberllc.com/templates/pmtheme/cache/2e/reviews-total-google-big-2e597954.png)](https://colintheplumberllc.com/guarantee/colin-the-plumber-reviews.html) - [ Kevin Rhoney ★★★★★ Had a lot of water leaking in the basement underneath the kitchen faucet. Thought we had a major problem. I contacted Colin thinking we were in for a pretty serious plumbing job. Colin answered my ... ](https://colintheplumberllc.com/guarantee/colin-the-plumber-reviews/13660-had-a-lot-of-water-leaking-in-the-basement-underneath-the-kitchen-faucet-thought.html) - [ Andrew Fedor ★★★★★ Colin was awesome. He took time to explain all of our options and showed us video of the root that had invaded our sanitary pipe. He was here the same day, on-time, and efficient. I would highly re... ](https://colintheplumberllc.com/guarantee/colin-the-plumber-reviews/13682-colin-was-awesome-he-took-time-to-explain-all-of-our-options-and-showed.html) - [ Issac ★★★★★ Colin is my go to guy for anything plumbing. Not only is he professional, knowledgeable, prompt, reasonably priced, he does excellent work and he's a nice guy to boot. He has done work for me at fo... ](https://colintheplumberllc.com/guarantee/colin-the-plumber-reviews/13839-colin-is-my-go-to-guy-for-anything-plumbing-not-only-is-he-professional.html) - [ Eryk Salvaggio ★★★★★ Super friendly, communicated about all of the problems well, laid out my options clearly -- super fast response time, too. Highly recommended! ](https://colintheplumberllc.com/guarantee/colin-the-plumber-reviews/13760-super-friendly-communicated-about-all-of-the-problems-well-laid-out-my-options-clearly.html) - [ Your Affordable Coach ★★★★★ Friendly, polite and professional! Thank you Colin, for being honest and trustworthy! ](https://colintheplumberllc.com/guarantee/colin-the-plumber-reviews/13798-friendly-polite-and-professional-thank-you-colin-for-being-honest-and-trustworthy.html) - [ Ben Boggs ★★★★★ Professional and responsive. Needed bath fixtures changed immediately and they were able to fit me into their schedule quickly. ](https://colintheplumberllc.com/guarantee/colin-the-plumber-reviews/13733-professional-and-responsive-needed-bath-fixtures-changed-immediately-and-they-were-able-to-fit.html) - [ Amanda R. Insalaco ★★★★★ Would highly recommend Colin the Plumber LLC. They are efficient, responsive and very reasonably priced. Thanks so much for your high quality service! ](https://colintheplumberllc.com/guarantee/colin-the-plumber-reviews/13752-would-highly-recommend-colin-the-plumber-llc-they-are-efficient-responsive-and-very-reasonably.html) - [ Melissa Brown ★★★★★ Went into the basement to turn on the water access outdoors for the season and the valve started leaking. My boyfriend was at work so I called around in a panic. Colin answered right away and asked... ](https://colintheplumberllc.com/guarantee/colin-the-plumber-reviews/13670-went-into-the-basement-to-turn-on-the-water-access-outdoors-for-the-season.html) - [ Daryl Gaston ★★★★★ Colin The Plumber came through for me- BIG Time. Mark and Nick were excellent! I own an Airbnb , and at the last minute, a pipe burst in the basement. They responded in the afternoon and the pipe... ](https://colintheplumberllc.com/guarantee/colin-the-plumber-reviews/13802-colin-the-plumber-came-through-for-me--big-time-mark-and-nick-were-.html) - [ Jordan Cohen ★★★★★ Young professional, running his own company. Came here, the day before christmas eve to get us out of a jam. Such a nice guy and he did quick professional quality work. I cant recommend him enough. ](https://colintheplumberllc.com/guarantee/colin-the-plumber-reviews/13691-young-professional-running-his-own-company-came-here-the-day-before-christmas-eve-.html) - [ Darryl Wong ★★★★★ "Colin is hands down the best plumber in the area! His expertise, professionalism, and dedication to getting the job done right are unmatched. Whether it's a small repair or a major overhaul, Colin... ](https://colintheplumberllc.com/guarantee/colin-the-plumber-reviews/13786-colin-is-hands-down-the-best-plumber-in-the-area-his-expertise-professionalism-and.html) - [ Katie Rowley ★★★★★ They were very quick with fair, honest pricing. ](https://colintheplumberllc.com/guarantee/colin-the-plumber-reviews/13729-they-were-very-quick-with-fair-honest-pricing.html) - [ Tina Gergely ★★★★★ Colin responded to us within hours of my husband contacting him and came out within 48 hours. He had our problem (standing water in our bathtub) solved within 5 minutes and didn’t charge us a thing... ](https://colintheplumberllc.com/guarantee/colin-the-plumber-reviews/13767-colin-responded-to-us-within-hours-of-my-husband-contacting-him-and-came-out.html) - [ Alex Crist ★★★★★ Highly recommend. Colin goes above and beyond to get things fixed and does excellent work. ](https://colintheplumberllc.com/guarantee/colin-the-plumber-reviews/13695-highly-recommend-colin-goes-above-and-beyond-to-get-things-fixed-and-does-excellent.html) - [ Michelle Swider ★★★★★ Colin and his team were great! Excellent work and easy to work with. 10/10 ](https://colintheplumberllc.com/guarantee/colin-the-plumber-reviews/13822-colin-and-his-team-were-great-excellent-work-and-easy-to-work-with-1010.html) [](#) [](#) [ Schedule Online ](# "Schedule Online") [ CALL: 585 978 3222 ](tel:5859783222 "CALL: 585 978 3222") ## Discover Our Plumbing Services - [ ![](https://colintheplumberllc.com/templates/pmtheme/cache/75/toilet-cleaning-75212076.jpeg)### Clogged Toilets ](https://colintheplumberllc.com/rochester-plumbers/toilet-plumbers-rochester.html) - [ ![](https://colintheplumberllc.com/templates/pmtheme/cache/8a/drain-cleaning-2-8a41fa63.jpeg)### Drain Cleaning ](https://colintheplumberllc.com/drain-cleaning-rochester.html) - [ ![](https://colintheplumberllc.com/templates/pmtheme/cache/f9/plumbing-ada-f9ae8c21.jpeg)### Leaking Faucets ](https://colintheplumberllc.com/rochester-plumbers/faucet-plumbers-rochester.html) - [ ![](https://colintheplumberllc.com/templates/pmtheme/cache/29/pipe-repairs-29dcb703.jpeg)### Repiping ](https://colintheplumberllc.com/rochester-plumbers/leak-detection-rochester.html) - [ ![](https://colintheplumberllc.com/templates/pmtheme/cache/7c/tankless-7c5d8860.jpeg)### Water Heaters ](https://colintheplumberllc.com/water-heaters-rochester/tankless-water-heater-rochester.html) - [ ![](https://colintheplumberllc.com/templates/pmtheme/cache/94/plumbing-commercial-94bb1f23.jpeg)### Commercial Plumbing ](https://colintheplumberllc.com/rochester-plumbers/commercial-plumbing-rochester.html) - [ ![](https://colintheplumberllc.com/templates/pmtheme/cache/ac/leak-locating-acb3a6b4.jpeg)### Leaking Pipe ](https://colintheplumberllc.com/rochester-plumbers/leak-detection-rochester.html) [](#) [](#) [![Call Colin The Plumber Now!](https://colintheplumberllc.com/templates/pmtheme/cache/1e/team-1-1e1c4cac.jpeg)![Call Colin The Plumber Now!](https://colintheplumberllc.com/templates/pmtheme/cache/1e/team-1-1e1c4cac.jpeg) ## Call Colin The Plumber Now! The team at Colin The Plumber are ready to take your call right now, or schedule service online through our form. Call and speak with us today! CALL: 585 978 3222 ](tel:5859783222) [![Colin The Plumber Rochester](https://colintheplumberllc.com/templates/pmtheme/cache/53/logo-166x100-5327a82c.png)](https://colintheplumberllc.com/) Colin The Plumber LLC, 1419 Empire Blvd Webster, NY 14580, United States. Tel: [585-978-3222](tel:5859783222), [585-730-2418](tel:5857302418) \*Conditions apply, not applicable with any other offer, nor off any trip or diagnostic fee, or previous service. No cash value. Call For details. \*Additional terms for sump pump monitor offer, NightEye monitor available with purchase of a Liberty SJ10A back up pump, conditions apply, not applicable with any other offer or discount, calls for details. ![Proud Member](https://colintheplumberllc.com/templates/pmtheme/cache/02/2025-proud-member-footer-0286a2b2.png) --- [](http://facebook.com/colintheplumberllc) [](https://instagram.com/colintheplumberllc) [](https://www.google.com/search?q=Colin+The+Plumber+LLC) Satisfied Customer Testimonials Colin The Plumber Rochester Marketing & Website: [![](https://colintheplumberllc.com/templates/pmtheme/cache/c4/plumbermarketing-wide-30b-c4074a2e.png)](https://plumbermarketing.com/) First Name \* Last Name \* Phone Number \* Email Address \* Zip Code \* City \* Street \* Preferred Date \* Service Required \* Describe Your Problem \* 1000 characters left [ Schedule Online ](https://colintheplumberllc.com/call-colin-the-plumber/book-online.html "Schedule Online") [ CALL: 585-978-3222 ](tel:5859783222 "CALL: 585-978-3222") ## Schema ```json { "@context": "https://schema.org", "@type": "BreadcrumbList", "itemListElement": [ { "@type": "ListItem", "position": 1, "name": "Home", "item": "https://colintheplumberllc.com" }, { "@type": "ListItem", "position": 2, "name": "Why Colin", "item": "https://colintheplumberllc.com/guarantee.html" }, { "@type": "ListItem", "position": 3, "name": "Testimonials", "item": "https://colintheplumberllc.com/guarantee/colin-the-plumber-reviews.html" }, { "@type": "ListItem", "position": 4, "name": "5 Star Review By ImTol3y", "item": "https://colintheplumberllc.com/guarantee/colin-the-plumber-reviews/13716-called-colin-about-my-basement-flooding-two-weeks-due-to-all-the-heavy-rain.html" } ] } ``` ```json { "@context": "https://schema.org", "@type": "Review", "description": "Called Colin about my basement flooding two weeks due to all the heavy rain we’ve been having. Sent Nick out to our house and he was amazing. Broke things down on what’s going on. Talked pricing and suggestions. Found out our pipes were rooted. Did a great job and kept everything clean. No more flooding and water has been running smoothly since. Will definitely be using again if anything else comes up!", "url": "https://colintheplumberllc.com/guarantee/colin-the-plumber-reviews/13716-called-colin-about-my-basement-flooding-two-weeks-due-to-all-the-heavy-rain.html", "datePublished": "2023-07-13T20:00:00-04:00", "publisher": { "@type": "Organization", "name": "Colin The Plumber LLC", "sameAs": "https://colintheplumberllc.com" }, "inLanguage": "en", "itemReviewed": { "@type": "LocalBusiness", "name": "Colin The Plumber LLC", "image": "https://colintheplumberllc.com/images/colin-the-plumber/colllin-about-us.png", "sameAs": "https://colinplumbing.com/", "address": { "@type": "PostalAddress", "streetAddress": "1419 Empire Blvd", "addressCountry": "US", "addressLocality": "Webster", "addressRegion": "NY", "postalCode": "14580" }, "telephone": "+15859783222" }, "author": { "@type": "Person", "name": "ImTol3y", "url": "https://g.co/kgs/v4eVP6S" }, "reviewRating": { "@type": "Rating", "ratingValue": "5", "worstRating": 0, "bestRating": 5 } } ```