---
title: "5 Star Review By Andrea Chamberlain"
description: "At Colin The Plumber we believe that customer peace of mind is just as important as customer satisfaction."
url: "https://webster.colintheplumberllc.com/guarantee/colin-the-plumber-reviews/13778-my-hot-water-heater-decided-to-give-up-the-ghost-on-new-years-eve.html"
date: "2026-08-12T22:32:35+00:00"
language: "en-GB"
---

5 Star Review By Andrea Chamberlain

My hot water heater decided to give up the ghost on New Year's Eve (on a Sunday, no less). I called Colin the Plumber and he called me back within an hour. Nick came to my house within an hour of that and had a new hot water heater installed within 90 minutes. Prompt, courteous, knowledgeable and reasonable. I am a total fan and highly recommend them!

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```json
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```