I was introduced to Colin through my best friend, which gave me additional trust right away, as we all know our friends would never refer someone they would not use themselves. I needed a couple of old style faucets replaced (both with serious leaking issues and major corrosion) and two hose bibs done as well (one was leaking the other did not allow water to pass at all). Having always contractors come to make an estimate, Colin was there to not only look at the job but was prepared to do so too. That blew me out of the water right away as I have never experienced that level of service. Colin explained all that he had to do and replace to allow the nearly 100 year old pipes to work again. He was efficient, polite, professional, and even cleaned up after his work. I have already passed Colin's name and number on to a family member, who also has a few items to be replaced.