Colin was absolutely wonderful. He explained everything he was going to do, and even gave what ifs. Colin accommodated to my anxious inquiry, and was understanding because of having three little children. His visit to us was very quick, and seemingly easy as well. He even made our son’s day with a little toy car. Colin the Plumber is fair priced, and very helpful, we will be recommending him in the future and will use him again if necessary!
Nick came in a timely manner. Very knowledgeable and professional. Reasonable in pricing. Today was my estimate and looking forward to do business with him. Great customer service.
I recently needed to replace the main water valve in my home, and I contacted Colin the Plumber for assistance. I was very impressed with the level of service that I received from one of the partners, Nick. He was highly responsive and arrived right on time. Nick was professional and courteous throughout the process and offered different solutions for the issue. He kept me updated on the progress of the repair and the job only took an hour. After replacing the valve there was a small leak on the other side of the meter but Nick repaired that quickly and even looked over some of my own plumbing work from the night before. I will definitely use Colin the Plumber for their services again in the future!
This company has done a number of different jobs for me from snaking toilets to replacing/repairing hot water heaters. They are prompt, knowledgeable and good at what they do. I call them for all jobs big and small
If your looking for people who actually care about customer relationship(s) then this is the type of relationship and service you want for your family household. I had Nick come out from Colin the Plumber service (my home in Brighton, NY) and he’s beyond a plumber of his trade, the guy played with my dog, we talked life, sports, family etc. as he multitasked his duties. The work was beyond exceptional, but most of all the trust and personal nature of the service stood out. To add to this experience, pricing tops them all, willing to work with the customer. Overall service has been unmatched since joining with Colin the Plumber. The service Nick provided felt relaxing and comfortable in my own household, that’s all you can ask for as a homeowner.
My experience was great. When I called with an issue I spoke with Colin personally and he was so fast to have someone to my house. After the tech. left my home I got a call back from Colin with more information and pricing. He was honest and fair, and I would recommend his services to anyone in need.
The communication was excellent for the times I was available and it was super fast. Within a half hour my flooded basement was draining and the problem was explained to me. Always support local, you will get the best service from Nick and Coli ! Thank you for helping me make my headache go away!
Nick came out and inspected our down spout which was overflowing. He gave us a fair quote and recommendations on how to go about fixing the problem. He was very professional and on time. Will be calling this company again!
Love that it's a small business and they are quick, came within 2 days of a call for a fix and was very professional, great prices and easy to get in contact with. Will use them as my go to for plumbing as I have tried almost all the major companies in the area and they are by far the best.
We just moved into a new house and had several plumbing issues to fix. Leaky shower faucet, toilets both needing repairs, pressure valve leaking etc. Colin responded quickly and set us up with an appointment for the next day! Nick was our plumber and he was very friendly and informative. Have gave us options for repair or replace and did a fantastic job! Definitely would recommend!
Had Nick come over and do some work for me. He was super knowledgeable and hardworking. It’s hard to find a plumber you can trust, and call in any situation without paying an arm and a leg… Colin the Plumber is my go-to and someone I’ll be referring to my closest friends and family. Thanks for the help!
We had two outdoor spigots that needed to be replaced, and Colin The Plumber LLC came through for us big time. He was fast, efficient, friendly, and first-rate. Next time we need a plumber, we’re callin’ Colin! Highly recommended!
Colin was very prompt to my request for service, and his colleague Nick showed up within 2 hours of calling. Explained what he was going to do, and the potential costs. Within 2 hours he had the sewer line cleared out, and showed me the feed from the scope camera to show the condition of the pipe and small amounts of roots in it. The price seemed maybe a bit high compared to online searches, but I didn't get multiple quotes, and for the service I received I was still happy.
Called Colin about my basement flooding two weeks due to all the heavy rain we’ve been having. Sent Nick out to our house and he was amazing. Broke things down on what’s going on. Talked pricing and suggestions. Found out our pipes were rooted. Did a great job and kept everything clean. No more flooding and water has been running smoothly since. Will definitely be using again if anything else comes up!
Cannot recommend Colin enough! We have used his services/expertise for a number of fixes/updates to our plumbing and he has always exceeded our expectations. He is kind, fair, reliable, and his customer service is top notch!
Nick came quicker than expected and identified some leaks in the basement, and stayed until 9:30 pm fixing them! Very grateful for the professional and courteous service! Will definitely call them again.
I contacted Colin for information re a new hot water tank. He provided a quote via email and clearly outlined possible added expenses (ie having to possibly update venting to bring to code). It was not an emergency and he gave us a range of dates and times that worked for us over the next week. Colin was professional, honest, quick to respond and affordable. We will definitely use him again for any planned or if needed, emergency services.
We had an awwful smell and gross sludge coming up from our kitchen drains (we have two sinks.) A member of the team was at our house within an hour of us messaging them. He cleaned the drains and made some suggestions about how to best manage the issue going forward. In addition he found some deficiencies in the plumbing done by our general contractor during a major kitchen renovation two years ago. They will be back to address them in the near future. We highly recommend Colin and his company!
My water heater died today and we had water all over the basement floor. We called Colin at 11 am on a Saturday morning, he called back right away and was able to come over at 4:30, by 5:45 was had a new water heater. Colin made sure to wear covers over his boots everytime he entered the house, he was professional, courteous and friendly. He was reasonably Priced and did not charge us extra to work on Saturday. I would highly recommend Colin for any plumbing needs.
Colin was great. My grandmother had a back up, she called two other places thay wouldn't come for days for even a estimate. Colin came the next morning, got it all taken care of super quickly. Will always recommend Colin to anyone.
Colin and his team are incredibly nice, efficient, and clean with their work. He's quick to call back and no problems scheduling a visit in a timely manner. Colin is excellent at explaining the issue and how he resolved in layman's terms. Don't hesitate to support this small family-owned local business and young entrepreneur.
Colin the Plumber was fantastic!!! He is highly skilled, knowledgeable, conscientious, and thorough. He didn't leave job until problem was completely resolved. I'm now a new customer. I highly recommend his plumbing services 2 anyone looking 4 a true professional and great service. ?????
I called Colin the plumber to address issues with my outdoor gutter drains being clogged. Not only did he arrive on time, but he professionally handled all my issues and now all drains are flowing nicely! I would highly recommend Colin to anyone in need of plumbing issues.
I honestly wish there was a way to leave more than 5 stars. Colin is amazing! From pricing and knowledge to overall professionalism. I will never go to anyone else for plumbing again. Highly, highly recommend!
Colin installed a tankless water heater, did piping, and installed new outlet for water heater. He is a hard worker, trustworthy, honest, and did quality work. We will definitely use him for any future plumbing needs as well. You can be assured that you will get quality work done with Colin. Very happy with his services!
Colin helped my parents with an emergency plumbing issue. He was so professional and calm and eager to help! My parents were so grateful and I am so glad to have given them this wonderful recommendation. We will definitely use and recommend Colin in the future.
Colin was at our home in less than 15 minutes when we thought we had a leak in our basement. He was professional and found the problem quickly. I would call on him whenever we need plumbing services again
Great job by Colin. He unplugged the kitchen drain and ensured that everything was leak tight before leaving. He arrived before the scheduled time which was great. We'll gladly use him again but hoping that it's never needed ??
We have called Colin twice over the past few months. The first time was a leaking pipe by the water heater. After seeing the excellent work he does I called him when our main water shut off started to leak. I also had a pressure regulator installed. He is a professional, skilled and all around great guy. I highly recommend him to anyone who needs work done.
I would highly recommend Colin The Plumber if you find yourself in need of a professional, Knowledgeable and Fair Plumber. I will definitely be calling him again if needed
Colin is very professional and takes great pride in his work. He truly is an expert in his field. Colin was very transparent with what was going on with leak under our sink/dishwasher and took the time to educate us on what was going on. The main reason I will continue using Colin for all my plumbing needs is how he treats his customers to the highest standards.
Colin was absolutely fantastic! He is exactly what you would want, professional, clean, courteous, and he gets the job done right. I would recommend Colin to anyone looking for reliable plumbing services. Thank you Colin!
Colin is very quick to answer the call, quick to respond to a request, and quick to make the necessary repair. We had a toilet that had been installed with the wrong seat, and we weren't able to contort ourselves to undo the bolts located up inside the back of the equipment. When I explained the problem to Colin, he immediately understood what I was saying. He was pretty sure he could fix it without having to unseat the toilet and reseat it on the wax seal, which I had been assured by someone else was the only way the problem could be solved! Colin came over right when he said he would, looked at the task at hand, and within a very few minutes the job was done. Colin is knowledgeable, skilled and ready to work, and I recommend him highly.
Young professional, running his own company. Came here, the day before christmas eve to get us out of a jam. Such a nice guy and he did quick professional quality work. I cant recommend him enough.
Colin was excellent to work with. He was responsive, on time, neat, organized and explained the issue and what he did to resolve it. Professional and very kind. I highly recommend Colin the Plumber!!!!
Last night the pipe above the water heater started to leak. We turned off the water and called Colin. He stopped by this morning and did an excellent job repairing the old piping. A very pleasant young man to talk to and deal with. His number is now in my speed dial for future work. Colin is someone I would definitely recommend to friends if they needed work done. Thanks for a job well done Colin!
First time working with Colin, and I'm sold! What a great guy! Showed up within 20 minutes, communicated expectations clearly ahead of time, worked to solve my problem while keeping me updated step by step, and was very fair with his price. I've finally found a reliable plumber! Thanks Colin!
Colin came today and fixed our bathtub faucet that was dripping really bad. He was right on time, explained everything he was doing, and all in all did an excellent job! He’s quick and efficient, and price was very reasonable! We are so happy that we finally found a plumber we can trust! We highly recommend Colin!!! ????
I was refered to him from a friend. I definitely recommend him. He knew right away what had to be done . He figured out why my water heater wasn't staying on, then he fixed the problem. Thank you
Very responsive, thorough and quick! Completely cleaned out our sewer line and removed a really thick root growing in it, sent video of the clean line and explained everything thoroughly. Very happy with everything, highly recommend!
Colin was awesome. He took time to explain all of our options and showed us video of the root that had invaded our sanitary pipe. He was here the same day, on-time, and efficient. I would highly recommend.
Our shower developed a leak which made using the shower nearly impossible. We called Colin, and despite his busy schedule, he came over in the evening, quickly diagnosed the source of the leak, explained to us in simple language what was wrong (water was pushing back from the faucet because the pipe to which it connected was barely long enough), and fixed it. When we told him we were new home owners, Colin went beyond the call of duty and offered to do a quick check of the basement plumbing; he noted an issue which we should keep an eye on. Colin was friendly, quick, accommodating, professional and just excellent, and we will be calling him the next time we need a plumber.
I came home recently to find water pouring through my kitchen light fixture from a leak in a bathroom pipe upstairs. Colin returned my VM right away. He was at my door less than 30 minutes later, which felt like a miracle all by itself. He quickly found and fixed the problem. He was pleasant and professional, AND his price was very reasonable. I couldn't have asked for a better experience. He'll be my go-to plumber if I need a plumber in the future. Thanks, Colin!
My husband called Colin for our kitchen sink which unfortunately required more work than just a simple snaking. Colin was efficient, cost effective, and professional.
Colin was the best!! I called him for help with my kitchen sink that was backing up, he was quick to respond and very professional not only was he extremely flexible with his availability, but he also went above and beyond with fixing my pipes when I had a little bit of a problem more than a simple snaking at no extra cost. he was easily the best plumber I've had the pleasure of doing business with in my past experiences. ??????????5 stars out of 5. will only be doing business with Colin and recommending him to all of my friends and family. don't waste your time with these other guys, Colin is the man!
Unfortunately our water tank had stopped working and of course being 3 days before christmas, we panicked. Colin was there that night to install a new tank and for that we are so grateful! He was quick, efficient and professional. We definitely recommend Colin The Plumber LLC.
Colin did a fantastic job helping us set up plumbing for our new barn. He was very easy to work with, and was super patient with us when we had a hiccup (on our end) with the town and rescheduled with us on a new timeline.
We promise to provide a service that is fast and reliable - no more waiting around for plumbers! We'll be there at your convenience.
Talented Plumbers
There's a difference between decent plumbers and great ones. Colin The Plumber innovates with the latest technology to propose better, and longer-lasting solutions to your plumbing needs.
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Pipe & Plumbing Experts
We can solve all the plumbing needs in your home or business, including repipes, drain issues and hot water.
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If you're looking for plumbers in Rochester, you can count on Colin The Plumber. Simply call us and ask how we can help, we're available around the clock.